A Comprehensive Guide to Accessing Your Free Credit Score and Report in Canada

Knowing your credit score and report is essential for maintaining good financial health. Your credit score can affect your ability to borrow money, rent an apartment, or even secure a job. In this guide, we will discuss the importance of knowing your credit score and report, provide an overview of credit reporting agencies in Canada, and explain the differences between Equifax and TransUnion.

Steps to accessing your free credit score and report

There are multiple methods to access your free credit score and report in Canada, including online, mail or fax, and phone methods.

Online methods

1. Requesting a free credit report through government-approved websites:

  • Free credit report through Equifax Canada
  • Free credit report through TransUnion Canada

2. Free credit score through third-party websites:

Mail or fax methods

1. Equifax Consumer Relations fax number: 1-800-465-7166

2. TransUnion Consumer Relations Department:

  • Fax number for TransUnion Credit Bureau: 1-800-663-9980
  • Contact number for TransUnion Canada: 1-800-663-9980

Phone methods

1. Order free credit report by phone:

  • Equifax: 1-800-465-7166
  • TransUnion: 1-800-663-9980

Understanding your credit report and score

What is a credit report?

Your credit report is a summary of your credit history, including personal information, credit history, public records, and inquiries. It includes the following information:

  1. Personal information
  2. Credit history
  3. Public records
  4. Inquiries

What is a credit score?

Your credit score is a numerical representation of your creditworthiness, calculated based on the information in your credit report. The factors affecting your credit score include:

  1. Payment history
  2. Credit utilization
  3. Length of credit history
  4. New credit applications
  5. Types of credit

Credit score ranges and their interpretations in Canada are as follows:

Score Range Interpretation
300-559 Poor
560-659 Fair
660-724 Good
725-759 Very good
760-900 Excellent

Credit reporting agencies in Canada

Major credit reporting agencies

1. Equifax Canada:

  • Equifax corporate credit report
  • Equifax consumer relations

2. TransUnion Canada:

  • TransUnion Canada credit report
  • TransUnion consumer contact department

Other credit reporting agencies

While Equifax and TransUnion are the two major credit reporting agencies in Canada, there are other agencies that also provide credit information:

  • Experian
  • Canadian credit bureaus

Role of government in credit reporting

The government plays an essential role in credit reporting in Canada through the following activities:

  1. Credit Reporting Act
  2. Government of Canada credit rating
  3. Federal government free credit report

Frequently Asked Questions (FAQs)

  1. How can I obtain a copy of my credit report?
  2. Is there a free credit report in Canada?
  3. How do I request a free credit report by mail or fax?
  4. What are the main credit bureaus in Canada?
  5. Are credit scores and reports different in each province?
  6. What is the government site for a free credit report in Canada?
  7. Can I get free credit reports from both Equifax and TransUnion?
  8. How often should I check my credit report?
  9. How can I improve my credit score?
  10. How can I dispute errors on my credit report?


Regularly monitoring your credit score and report is crucial for maintaining good financial health. Understanding your credit report and score can help you make informed financial decisions and take steps to improve your creditworthiness. By following the tips and information provided in this guide, you can maintain good credit health and enjoy the benefits of a good credit score in Canada.