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Welcome to the Canadian Consumer Information Gateway

Being a consumer is more challenging than ever. Technology advances quickly and complex products and services now come to us from all over the world. Options for everything from warranties to financing seem to be multiplying, as are the types of fraud and deception we must be wary of. Canadian consumers need to be better informed, better protected and more effective when dealing with businesses.

That's why the Office of Consumer Affairs set out to bring together on a single website the very best consumer information, tools and services available from the most objective and reliable sources. The result is the Canadian Consumer Information Gateway – a groundbreaking strategic partnership between more than 400 federal departments and agencies, provincial and territorial ministries and NGO partners. The Gateway contributes to a dynamic and competitive economy in Canada by empowering consumers and helping to ensure a fair marketplace where all businesses respect consumer protection laws.

As the many awards listed below make clear, the Canadian Consumer Information Gateway is a world leader in innovation, on-line service delivery and cooperation between multiple jurisdictions of government.

Current Partners

Federal Partners

• Agriculture and Agri-Food Canada
• Bank of Canada
• Canada Border Services Agency
• Canada Deposit Insurance Corporation
• Canada Firearms Centre
• Canada Investment and Savings
• Canada Mortgage and Housing Corporation
• Canada Post Corporation
• Canada Revenue Agency
• Canadian Dairy Commission
• Canadian Environmental Assessment Agency
• Canadian Food Inspection Agency
• Canadian Heritage
• Canadian Radio-television and Telecommunications Commission
• Canadian Tourism Commission
• Canadian Transportation Agency
• Citizenship and Immigration Canada
• Department of Justice Canada
• Environment Canada
• Finance Canada
• Financial Consumer Agency of Canada
• Fisheries and Oceans
• Foreign Affairs and International Trade Canada
• Health Canada
• Human Resources and Skills Development Canada
• Indian and Northern Affairs Canada
• Industry Canada
• National Research Council
• Natural Resources Canada
• Office of the Superintendent of Financial Institutions Canada
• Parks Canada Agency
• Patented Medicine Prices Review Board
• Pest Management Regulatory Agency
• Public Health Agency of Canada
• Public Safety Canada
• Royal Canadian Mint
• Royal Canadian Mounted Police
• Service Canada
• Standards Council of Canada
• Statistics Canada
• Transport Canada

Provincial / Territorial Partners

Alberta

• Alberta - Service Alberta
• Alberta Ministry of Finance
• Alberta Ministry of Agriculture and Food
• Alberta Ministry of Children's Services
• Alberta Ministry of Employment, Immigration and Industry
• Alberta Ministry of Energy
• Alberta Ministry of Environment
• Alberta Ministry of Finance
• Alberta Ministry of Health and Wellness
• Alberta Ministry of Infrastructure and Transportation
• Alberta Ministry of Justice and Attorney General
• Alberta Ministry of Municipal Affairs and Housing
• Alberta Ministry of Seniors and Community Supports
• Alberta Ministry of the Solicitor General and Public Security
• Alberta Alcohol and Drug Abuse Commission
• Alberta Gaming and Liquor Commission
• Alberta Securities Commission

British Columbia

• British Columbia Assessment
• British Columbia Ministry of the Attorney General
• British Columbia Ministry of the Aboriginal Relations and Reconciliation
• British Columbia Ministry of Agriculture and Lands
• British Columbia Ministry of Children and Family Development
• British Columbia Ministry of Competition, Science and Enterprise
• British Columbia Ministry of Energy, Mines and Petroleum Resources
• British Columbia Ministry of Finance
• British Columbia Ministry of Forests and Ranges
• British Columbia Ministry of Health Services
• British Columbia Ministry of Employment and Income Assistance
• British Columbia Ministry of Management Services
• British Columbia Ministry of Provincial Revenue
• British Columbia Ministry of Public Safety and Solicitor General
• British Columbia Ministry of Labour & Citizen's Services
• British Columbia Ministry of Small Business and Economic Development
• British Columbia Ministry of Sustainable Resources Management
• British Columbia Ministry of Tourism, Sport, and the Arts
• British Columbia Ministry of Transportation
• British Columbia Ministry of Environment
• British Columbia Lottery Corporation
• British Columbia - Expropriation Compensation Board
• British Columbia Ferry Corporation
• British Columbia - Financial Institutions Commission
• British Columbia - Homeowner Protection Office
• British Columbia Housing Management Commission
• British Columbia Hydro
• British Columbia - Insurance Corporation of British Columbia
• British Columbia - Office of Housing and Construction Standards
• British Columbia - Office of the Fire Commissioner
• British Columbia - Office of the Information and Privacy Commissioner
• British Columbia - Office of the Premier
• British Columbia - Property Assessment Appeal Board
• British Columbia - Provincial Capital Commission
• British Columbia - Public Guardian and Trustee of BC
• British Columbia Securities Commission
• British Columbia Transit
• British Columbia Vital Statistics Agency

Manitoba

• Manitoba Department of Finance
• Manitoba Department of Agriculture, Food and Rural Initiatives
• Manitoba Department of Conservation
• Manitoba Department of Culture, Heritage and Tourism
• Manitoba Department of Science, Technology, Energy & Mines
• Manitoba Department of Family Services and Housing
• Manitoba Department of Health
• Manitoba Department of Healthy Living
• Manitoba Department of Justice
• Manitoba Department of Labour and Immigration
• Manitoba Department of Infrastructure and Transportation
• Manitoba Gaming Control Commission
• Manitoba Hydro
• Manitoba Intergovernmental Affairs
• Manitoba Liquor Control Commission
• Manitoba - Office of the Fire Commissioner
• Manitoba Public Insurance
• Manitoba Water Stewardship

New Brunswick

• New Brunswick Department of Justice and Consumer Affairs
• New Brunswick Department of Agriculture and Aquaculture
• New Brunswick Department of Energy
• New Brunswick Department of Environment and Local Government
• New Brunswick Department of Finance
• New Brunswick Department of Fisheries
• New Brunswick Department of Health
• New Brunswick Department of Natural Resources
• New Brunswick Department of Social Development
• New Brunswick Department of Supply and Services
• New Brunswick Department of Tourism and Parks
• New Brunswick Department of Transportation
• New Brunswick - Communications New Brunswick
• New Brunswick Culture and Sport Secretariat
• New Brunswick - Emergency Measures Organization
• New Brunswick Power
• New Brunswick - Premier's Council on the Status of Disabled Persons
• New Brunswick - Public Legal Education and Information Services of New Brunswick
• New Brunswick - Service New Brunswick

Newfoundland and Labrador

• Newfoundland and Labrador Department of Government Services
• Newfoundland and Labrador Department of the Environment and Conservation
• Newfoundland and Labrador Department of Finance
• Newfoundland and Labrador Department of Fisheries and Aquaculture
• Newfoundland and Labrador Department of Health and Community Services
• Newfoundland and Labrador Department of Human Resources, Labour and Employment
• Newfoundland and Labrador Department of Justice
• Newfoundland and Labrador Department of Labrador and Aboriginal Affairs
• Newfoundland and Labrador Department of Natural Resources
• Newfoundland and Labrador Department of Tourism, Culture and Recreation
• Newfoundland and Labrador Department of Transportation and Works
• Newfoundland and Labrador Housing Corporation
• Newfoundland and Labrador Hydro
• Newfoundland and Labrador - Newfoundland Liquor Corporation
• Newfoundland and Labrador - Newfoundland Medical Care Plan

Northwest Territories

• Northwest Territories Department of Municipal and Community Affairs
• Northwest Territories Department of Enviornment and Natural Resources
• Northwest Territories Department of Executive
• Northwest Territories Department of Finance
• Northwest Territories Department of Health and Social Services
• Northwest Territories Department of Industry, Tourism and Investment
• Northwest Territories Department of Justice
• Northwest Territories Department of Public Works and Services
• Northwest Territories Department of Transportation
• Northwest Territories Housing Corporation
• Northwest Territories Ministry of Aboriginal Affairs and Intergovernmental Relations
• Northwest Territories Power Corporation

Nova Scotia

• Nova Scotia - Service Nova Scotia and Municipal Relations
• Nova Scotia Department of Agriculture
• Nova Scotia Department of Community Services
• Nova Scotia Department of Environment
• Nova Scotia Department of Finance
• Nova Scotia Department of Fisheries and Aquaculture
• Nova Scotia Department of Health
• Nova Scotia Department of Labour and Workforce
• Nova Scotia Department of Natural Resources
• Nova Scotia Department of Tourism, Culture and Heritage
• Nova Scotia Department of Transportation and Infrastructure Renewal
• Nova Scotia - Alcohol and Gaming Authority
• Nova Scotia - Explore Nova Scotia
• Nova Scotia - Labour Standards Division
• Nova Scotia Liquor Corporation
• Nova Scotia - Office of the Fire Marshal
• Nova Scotia Office of the Ombudsman
• Nova Scotia - Protocol Office
• Nova Scotia Securities Commission
• Nova Scotia - Superintendent of Insurance

Nunavut

• Nunavut Department of Community and Government Services
• Nunavut Department of Economic Development and Transportation
• Nunavut Department of Executive and Intergovernmental Affairs
• Nunavut Department of Finance
• Nunavut Department of Health and Social Services
• Nunavut Department of Justice

Ontario

• Ontario Ministry of Government and Consumer Services
• Ontario Ministry of Agriculture and Food
• Ontario Ministry of the Attorney General
• Ontario Ministry of Children and Youth Services
• Ontario Ministry of Citizenship and Immigration
• Ontario Ministry of Community and Social Services
• Ontario Ministry of Community Safety and Correctional Services
• Ontario Ministry of Culture
• Ontario Ministry of Energy
• Ontario Ministry of the Environment
• Ontario Ministry of Finance
• Ontario Ministry of Health and Long-Term Care
• Ontario Ministry of Labour
• Ontario Ministry of Municipal Affairs and Housing
• Ontario Ministry of Natural Resources
• Ontario Ministry of Northern Development and Mines
• Ontario Ministry of Revenue
• Ontario Ministry of Tourism
• Ontario Ministry of Transportation
• Ontario - Alcohol and Gaming Commission of Ontario
• Ontario - Board of Funeral Services
• Ontario - Electrical Safety Authority
• Ontario Energy Board
• Ontario Film Review Board
• Ontario - Liquor Control Board of Ontario
• Ontario Motor Vehicle Industry Council
• Ontario Native Affairs Secretariat
• Ontario - Office of Francophone Affairs
• Ontario - Ombudsman Ontario
• Ontario - Real Estate Council of Ontario
• Ontario Securities Commission
• Ontario - TARION Warranty Corporation
• Ontario - Technical Standards and Safety Authority
• Ontario - Travel Industry Council of Ontario

Prince Edward Island

• Prince Edward Island - Office of the Attorney General
• Prince Edward Island Department of Agriculture
• Prince Edward Island Department of Communities, Cultural Affairs and Labour
• Prince Edward Island Department of Environment, Energy and Forestry
• Prince Edward Island Department of Fisheries and Aquaculture
• Prince Edward Island Department of Health
• Prince Edward Island Department of Provincial Treasury
• Prince Edward Island Department of Social Services and Seniors
• Prince Edward Island Department of Tourism
• Prince Edward Island Department of Transportation and Public Works
• Prince Edward Island Liquor Control Commission
• Prince Edward Island Ministry of Development and Technology

Québec (In French Only)

• Office de la protection du consommateur du Québec

Saskatchewan

• Saskatchewan Department of Learning
• Saskatchewan Bureau of Statistics
• Saskatchewan Housing Corporation
• Saskatchewan Ministry of Advanced Education, Employment and Labour
• Saskatchewan Ministry of Agriculture
• Saskatchewan Ministry of Environment
• Saskatchewan Ministry of Energy and Resources
• Saskatchewan Ministry of Finance
• Saskatchewan Ministry of Health
• Saskatchewan Ministry of Highways and Infrastructure
• Saskatchewan Ministry of Justice and Attorney General
• Saskatchewan Ministry of Municipal Affairs
• Saskatchewan Ministry of Social Services
• SaskPower
• Saskatchewan Securities Commission
• Saskatchewan - Tourism Saskatchewan
• SaskWater

Yukon

• Yukon Department of Community Services
• Yukon Department of Energy, Mines and Resources
• Yukon Department of Environment
• Yukon Department of Finance
• Yukon Department of Justice
• Yukon Department of Health and Social Services
• Yukon Department of Highways and Public Works
• Yukon Department of Tourism and Culture
• Yukon Executive Council Office
• Yukon Housing Corporation
• Yukon Liquor Corporation

National Non-Government Partners (National)

• Action Group on Violence on Television
• Advertising Standards Canada
• Appraisal Institute of Canada
• Automobile Protection Association
• Canada Safety Council
• Canada's Association for the Fifty-Plus
• Canadian Association of Home and Property Inspectors
• Canadian Association of Insolvency and Restructuring Professionals
• Canadian Automobile Association - National Office
• Canadian Broadcast Standards Council
• Canadian Child Care Federation / Child and Family Canada
• Canadian Council of Better Business Bureaus
• Canadians for Properly Built Homes
• Canadian Home Builders Association
• Canadian Life and Health Insurance Canada (CLHIA)
• Canadian Marketing Association
• Canadian Motor Vehicle Arbitration Plan (CAMVAP)
• Canadian Paediatric Society
• Canadian Public Health Association
• Canadian Standards Association (CSA)
• Canadian Toy Testing Council (CTTC)
• CBC Radio - Canada
• Coin jardin
• Commissioner for Complaints for Telecommunications Services
• Consumer Reports
• Consumers' Association of Canada
• Consumers Council of Canada
• Découverte
• Dietitians of Canada
• Enjeux
• Financial Planners Standards Council
• General Insurance OmbudService
• Insurance Bureau of Canada
• Investor Education Fund
• Justice
• La facture
• Marketplace
• Media Awareness Network
• Motorist Assurance Program
• Ombudsman for Banking Services and Investments
• Public Interest Advocacy Centre
• Safe Kids Canada
• Street Cents
• Underwriters Laboratory of Canada

Non-Government Partners (Provincial / Territorial / Regional)

• Alberta - Better Business Bureau of Central and Northern Alberta
• Alberta Consumer's Association
• Alberta - Credit Counselling Services of Alberta
• Alberta - Institute of Chartered Accountants of Alberta
• Alberta Law Society
• Alberta Motor Association (AMA)
• Alberta Motor Vehicle Industry Council (AMVIC)
• Alberta New Home Warranty Program
• Alberta Ombudsman
• Alberta - Real Estate Council of Alberta
• Alberta Safety Council
• Atlantic Canada - Atlantic Home Warranty Program
• Atlantic Canada - Credit Counselling Services of Atlantic Canada, Inc.
• British Columbia - Consumer Protection BC
• British Columbia - Funeral Services Association of British Columbia
• British Columbia Law Society
• British Columbia - Ombudsman
• British Columbia - Mainland Better Business Bureau
• British Columbia - Motor Vehicle Sales Authority of BC
• British Columbia - Real Estate Council of British Columbia
• British Columbia Safety Council
• British Columbia - The Institute of Chartered Accountants of British Columbia
• British Columbia - Vancouver Island Better Business Bureau
• Manitoba - Consumers' Association of Canada
• Manitoba - Insurance Council of Manitoba
• Manitoba - New Home Warranty Program of Manitoba
• Manitoba - Ombudsman Manitoba
• Manitoba - The Institute of Chartered Accountants of Manitoba
• Manitoba - The Law Society of Manitoba
• Maritime Provinces - The Better Business Bureau of the Maritime Provinces Inc.
• New Brunswick - Law Society of New Brunswick
• New Brunswick - The New Brunswick Institute of Chartered Accountants
• Newfoundland and Labrador - Better Business Bureau of Newfoundland and Labrador
• Newfoundland and Labrador - Canadian Home Builders' Association Eastern Newfoundland
• Newfoundland and Labrador - Safety Services Newfoundland Labrador
• Newfoundland - The Institute of Chartered Accountants of Newfoundland
• Newfoundland and Labrador - The Law Society of Newfoundland and Labrador
• Northwest Territories - Institute of Chartered Accountants of the Northwest Territories and Nunavut
• Northwest Territories - Law Society of the Northwest Territories
• Nova Scotia Barristers' Society
• Nova Scotia Home Builders' Association
• Nova Scotia - Legal Information Society of Nova Scotia
• Nova Scotia Real Estate Commission
• Nova Scotia - Safety Services Nova Scotia
• Nova Scotia - The Institute of Chartered Accountants of Nova Scotia
• Nunavut - The Institute of Chartered Accountants of the Northwest Territories and Nunavut
• Nunavut - The Law Society of Nunavut
• Ontario Association of Credit Counselling Services
• Ontario - Better Business Bureau of Eastern Ontario and the Outaouais Incorporated
• Ontario - Better Business Bureau of Midwestern Ontario
• Ontario - Better Business Bureau of Western Ontario
• Ontario - Better Business Bureau of Windsor and South Western Ontario
• Ontario - Institute of Chartered Accountants of Ontario
• Ontario - Registered Insurance Brokers of Ontario
• Ontario Retirement Communities Association
• Ontario Small Investor Protection Association
• Ontario - The Upper Canada Law Society
• Prince Edward Island - The Institute of Chartered Accountants of Prince Edward Island
• Prince Edward Island - The Island Regulatory and Appeals Commission
• Prince Edward Island - The Law Society of Prince Edward Island
• Quebec - Option consommateurs
• Quebec - Union des consommateurs
• Saskatchewan - Insurance Councils of Saskatchewan
• Saskatchewan - New Home Warranty Program of Saskatchewan
• Saskatchewan Public Legal Education Association of Saskatchewan
• Saskatchewan Real Estate Commission
• Saskatchewan - The Institute of Chartered Accountants of Saskatchewan
• Saskatchewan - The Law Society of Saskatchewan
• Yukon - Law Society of Yukon
• Yukon - Ombudsman
• Yukon - The Institute of Chartered Accountants of Yukon